A Healthy CollaborationSM

About the Program


Welcome to CareContact®, a new Value-Added Service for members. This comprehensive health and wellness program integrates information from medical and pharmacy claims, and from members themselves. Our goal is to help our members take control of their medical condition so they can lead a fuller, healthier life. CareContact provides member support and tools for achieving health and wellness goals, and managing medical condition.

Members are able to choose the level of participation that best fits their personal needs.

Benefits to Members

  • Immediate access, by phone or Internet, to healthcare providers via a 24/7 nurse line.
  • Assistance with healthcare needs by CareContactregistered nurses.
  • Disease-specific education tools.
  • Comprehensive programs for members with diabetes, congestive heart failure, and coronary artery disease.
  • CareContact team provides member support in identifying personal health and wellness goals.
  • To obtain more information

Members may contact the health plan or request a referral from their physician. Please rest assured that this information is considered highly confidential, and we take every precaution to protect your privacy.

M0018_H5656_webr6_1209 Pending CMS Approval Last updated: 1/11/2021

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