A Healthy CollaborationSM

What Our Doctors and Pharmacists Say


Dr. James L. Holly, CEO of Southeast Texas Medical Associates and Medical Director, President and Board Member of the Golden Triangle Physician Alliance

"Universal American espouses the philosophy that utilization of services by its members is not a financial drain, but an opportunity to promote the health of the member and the longevity of the health plan through improved patient satisfaction and better overall health. Excellent healthcare will sometimes increase costs in the short term, but in the long term, it will decrease costs – yet someone has to be willing to pay the short-term costs. By virtue of how its benefit plans are designed, Universal American is willing to do that."


Bruce A. Semingson, R.Ph., CEO, United Drugs Pharmacies, Phoenix, Ariz.

"Universal American has demonstrated a commitment to do what everyone in the healthcare industry has talked about. They have developed a model that facilitates a true collaboration of care — one that involves the patients and their entire health care team, including their physicians and pharmacist."


Bruce T. Roberts, R.Ph., Executive Vice President and CEO,  National Community Pharmacists Association

"The pharmacist-patient relationship is critical to the safe, effective delivery of prescription medications. As one of the most trusted and accessible healthcare providers, pharmacists are in an ideal position to counsel and educate Medicare patients about proper medication use. Universal American's collaborative approach to healthcare and commitment to pharmacist-delivered patient care programs help by promoting dialogue with a patient's entire healthcare team and ensuring the best continuity of care for our patients."


Dr. Charles Lunn, Family Practice Physician for 20 years, Oklahoma City, Okla.

"The reason I appreciate the Universal American Medicare Advantage programs, such as Generations Healthcare in Oklahoma, is the fact they put me in the position of being able to focus on prevention of disease versus treating long-neglected problems.  For instance, I had a patient, who was at first skeptical about the appointments I require every three months for treatment of his high blood pressure and cholesterol. He used to see his doctor once a year for refills of meds and only call when he needed something.  But he noted that we evaluated him as a whole person from the start, making sure he had colon, prostate and diabetes screening.  We made sure to get him annual flu and pneumonia vaccinations.  I also sent him to classes to help manage his cholesterol, and we were able to lower his cholesterol and blood pressure without having to increase the dosage of his medications.  He had no co-payments for doctor's visits and only a very low co-pay for medications.  So, it did not cost him much for preventive care. I feel that Generations Healthcare has been able to help me change the focus of my relationship with my patients."

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