Providers

Provider Roles and Responsibilities

In order to provide quality services to our members, it is necessary for Generations Healthcare and its Providers to maintain a cooperative relationship. We strongly believe in the concept of "A Healthy Collaboration" with those who deliver services to Generations Healthcare members. To maintain open communication, we encourage Providers to direct questions and concerns to the Generations Healthcare Provider Relations Department.

Generations Healthcare’s Providers Relations can be reached at: 1-866-547-8175

The Generations Healthcare Provider Relations staff will be able to assist in answering many questions Providers may have including but not limited to:

• Joining the network
• Knowing your network status
• Adding or changing a facility program
• Understanding contract language and reimbursement schedule
• Asking about application Status
• Credentialing/Re-credentialing Status
• Changing availability (i.e. extended leave, sabbatical)

Providers Web site - Coming Soon!

Provider Link - This portal allows Healthcare Providers to verify member eligibility, and to check on claim status.

Learn about the pharmacy benefits for your patient’s prescription drug coverage.